Refund Policy
Last Updated: January 2024
Welcome to TenSurf. We value your decision to use our services and aim to make your experience as satisfying as possible. Please read our refund policy carefully to understand our practices regarding subscription refunds.
Subscription Plans and Refund Policy
1. Non-Refundable Subscriptions
Monthly and Annual Subscription Plans:
Please be advised that our monthly and annual subscription plans are non-refundable once purchased. We strive to offer you the best trading tools and resources, and part of our policy ensures we maintain the highest quality of service continuously.
2. Cancellation of Subscription
Option to Cancel:
You have the option to cancel your subscription plan. This can be done through your profile settings page on our website.
Before Next Billing Date:
To avoid the next billing cycle's charges, ensure that you set your subscription plan package to cancel before your next billing date.to cancel your subscription plan. This can be done through your profile settings page on our website.
Managing Your Subscription
Access to Profile Page
You can manage your subscription directly from your profile page on the TenSurf website..
Adjustments to Plan
If you wish to adjust or change your plan, you can do so from your profile page, subject to the terms of the plan you choose.
Contact Us
For any questions or concerns regarding your subscription or our refund policy, please contact us at
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