Privacy Policy

We collect information you provide directly to us, including:

• Account information (name, email address, password)

• Payment information (processed securely through our payment provider)

• Strategy descriptions and trading preferences

• Communications with our support team

• Usage data and analytics to improve our services

We use the information we collect to:

• Provide, maintain, and improve our services

• Process transactions and send related information

• Send technical notices, updates, and support messages

• Respond to your comments, questions, and customer service requests

• Monitor and analyze trends, usage, and activities

• Personalize and improve your experience

We take the security of your data seriously and implement appropriate technical and organizational measures to protect your personal information.

• All data is encrypted in transit using TLS 1.3

• Sensitive data is encrypted at rest using AES-256

• Regular security audits and penetration testing

• Access controls and authentication mechanisms

• Strategy data is stored only in your account and is never shared with third parties

Your trading strategies and indicators are processed on our secure servers. They are stored in your account and used only to generate your code and improve your experience.

We use your indicators to enhance your user experience. We never use your strategies or indicators to train our AI models, and we never share them with third parties.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent

• With service providers who assist in our operations

• To comply with legal obligations

• To protect our rights, privacy, safety, or property

• In connection with a merger, acquisition, or sale of assets

We use cookies and similar technologies to:

• Keep you logged in to your account

• Remember your preferences

• Analyze how our services are used

• Improve our website performance

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing of your data

• Request data portability

• Withdraw consent at any time

To exercise these rights, contact us at support@tensurf.ai

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we learn we have collected information from a child under 18, we will delete that information promptly.

Your information may be transferred to and processed in countries other than your country of residence.

We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of our services after changes indicates acceptance of the updated policy.